Marks and Values;The Question of Human Resource Quality!

I quote Bill Gates the Chairman of the Microsoft Inc. one of the most popular faces of the 21st centuryon the face of the planet,"Take away 20 best people from microsoft Inc. and I will say where and how will the condition of microsoft inc. the world renowned IT giant will be" .
In any business concern or any country the difference is made by the quality of its people not just by the advantage of location or availablity of  natural resources, therefore human resource is an important issue to be addresed. Reserves of Diamond can be just a mirage and self-imposed slavery if not manned and managed by  capable  and wel informed people. One epitome of such a pathetic situation is the African countries. Parts of Africa is rich in Diamonds but people shed blood to advantage from the use of it.
It is very important for Bhutan to rethink human resource,because we are still at a developmental crossroads. We are still at the planning and building stages and if the plan goes wrong and remains wrong everything goes wrong.Let us discuss about it from the selection point of view.
The Royal Civil service commission is mandated to select, recruit and train competent and efficient people in the civil service. Civil service exam is expected to be the most stringent exam ever in any aspirants life for civil service. The process of selection can be improved to meet the needs. For instance the preliminary examination for 2010 has been the first level of screening process to test the quality of the graduates. The objective as they said was to have graduates with minimum standards required to be a civil servant. For me personally I think this is right because this exam tests minimum competency in launguages, problem solving and understanding of various datas.This process could screen graduates without the required minimum standards .
The main examinations especially for the general graduates is quite old fashioned. Graduates with different academic backgrounds are made to sit for the same papers. I mean the same old papers i.e. a dzongkha, english & GK and a paper on Bhutans socio-economic developments since modernization and socio-political institutions, which is more or less history and politics. For more than a decade now the question pattern has been very much same and even pretty predictable.
There has to be more focus on analytical and critical thinking. The focus of this exam must be to test the critical thinking capabilties. The ability to reason, disintegrate,integrate, challenge, question and think through an issue has to be tested, not just old fashioned essay writing skills and mere launguage competencies. The nature of the papers has to be reviewed against the backdrop that the people selected though this exam are not just people to make official correspondences but they have even greater roles in decision making,problem solving  , strategy formulation so on and so forth.
The percentage of academic marks considered for the BCSC exams is 10% of the total which is scaled own from 30% to 20% to the current component. This in my thought is demoralizing the sense of competition. The reason being that graduates come from as many as 100 different universities. This means they have 100 different marking/grading systems which makes even taking 1% into account for the BCSC exams is totally unfair. This system is biased in favour of the people who come from universities with lenient marking systems.The reality is undergraduates from abroad has higher marks to show as compared to the in-country graduates, doesnt matter whether it is a scholarship student or a self sponsored student. But there is an irony in that, most of the students with exceptionally good marks coming from abroad are just less competent to an average in-country graduate when they compete on a common plat-form, for instance competing for a vacancy in DGPC, most of them get outlisted, forget about being interviewed. This is in no way denigrating the otherwise our fellow country men, I am just like any other blogger integrating facts with feelings but productive feelings. 

These days even official documents cannot be trusted especially with advancement in the pirating and tempering in our neighboring country India. As somebody said "money does the talk show". Sometimes marks are said to be bought not obtained. This way 10% academic component encourages people with bought marks. There is no way RCSC can cross-check the authenticity of the academic transcripts when they are solely intended to decieve. In this case there can be original certificates but marks may not be. What is the use of a certificate If it doesnot certify the person bearing in essence. To test the core competency of a graduate in a raw and an objective manner, RCSC has to strip off the academic weightage totally. This way all the graduates have the same level playing field. Questions surrounding the authenticity of certificates, quality of graduates, competency of a civil servant can be almost answered in full.This way RCSC can get the person that fits in the endeavor to fulfill the mandate. This is just one step in professional HRD. It completes the selection process. Further still steps remain, sequentialy recruitment, training, placement,benefits and promotion & growth.
In the final analysis a person is not what the marks say he/she is. Whatever is obtained from  within the four walls of the classroom is just superficial if not paired by equally important universal human values.  Education is not knowing how to read, write , understand and interpret but it is full only if he can put this capability to productive use. To do that he/she has to have qualities like dignity, truthfullness, integrity, kindness, patience so on so forth. Education has to be in making a man a decent human being. A civil servant is not just someone who has good marks but he has to be a civilised human being too. I think this what do you think???


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